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      • Open Access Article

        1 - Presenting the model for opinion mining at the document feature level for hotel users' reviews
        ELHAM KHALAJJ shahriyar mohammadi
        Nowadays, online review of user’s sentiments and opinions on the Internet is an important part of the process of people deciding whether to choose a product or use the services provided. Despite the Internet platform and easy access to blogs related to opinions in the More
        Nowadays, online review of user’s sentiments and opinions on the Internet is an important part of the process of people deciding whether to choose a product or use the services provided. Despite the Internet platform and easy access to blogs related to opinions in the field of tourism and hotel industry, there are huge and rich sources of ideas in the form of text that people can use text mining methods to discover the opinions of. Due to the importance of user's sentiments and opinions in the industry, especially in the tourism and hotel industry, the topics of opinion research and analysis of emotions and exploration of texts written by users have been considered by those in charge. In this research, a new and combined method based on a common approach in sentiment analysis, the use of words to produce characteristics for classifying reviews is presented. Thus, the development of two methods of vocabulary construction, one using statistical methods and the other using genetic algorithm is presented. The above words are combined with the Vocabulary of public feeling and standard Liu Bing classification of prominent words to increase the accuracy of classification Manuscript profile
      • Open Access Article

        2 - Using Sentiment Analysis and Combining Classifiers for Spam Detection in Twitter
        mehdi salkhordeh haghighi Aminolah Kermani
        The welcoming of social networks, especially Twitter, has posed a new challenge to researchers, and it is nothing but spam. Numerous different approaches to deal with spam are presented. In this study, we attempt to enhance the accuracy of spam detection by applying one More
        The welcoming of social networks, especially Twitter, has posed a new challenge to researchers, and it is nothing but spam. Numerous different approaches to deal with spam are presented. In this study, we attempt to enhance the accuracy of spam detection by applying one of the latest spam detection techniques and its combination with sentiment analysis. Using the word embedding technique, we give the tweet text as input to a convolutional neural network (CNN) architecture, and the output will detect spam text or normal text. Simultaneously, by extracting the suitable features in the Twitter network and applying machine learning methods to them, we separately calculate the Tweeter spam detection. Eventually, we enter the output of both approaches into a Meta Classifier so that its output specifies the final spam detection or the normality of the tweet text. In this study, we employ both balanced and unbalanced datasets to examine the impact of the proposed model on two types of data. The results indicate an increase in the accuracy of the proposed method in both datasets. Manuscript profile
      • Open Access Article

        3 - A Horizon for Sentiment Analysis in Social Networks based on Interpreting Contents
        Maryam Tayefeh Mahmoudi َAmirmansour  Yadegari Parvin Ahmadi Kambiz Badie
        Interpreting contents in social networks with the aim of analyzing the sentiment of their narrators is of particular significance. In this paper, we present a framework for such a purpose, which is able to classify the messages hidden in contents based on using some rul More
        Interpreting contents in social networks with the aim of analyzing the sentiment of their narrators is of particular significance. In this paper, we present a framework for such a purpose, which is able to classify the messages hidden in contents based on using some rule-type protocols with high abstraction level. According to this framework, items such as prosodic of a content's narrator, context of disseminating a content and the key propositions in a content's text are regarded in the condition part of a protocol, while the possible classes for the message in a content are considered as its action part. It is to be noted that the proposed rule-type protocols can equally be used for other languages due to the generic-ness of the above-mentioned items. Results of computer simulations on a variety of different contents in the social networks show that the proposed framework is sufficiently capable of analyzing the sentiment of the contents' narrators in these networks. Manuscript profile
      • Open Access Article

        4 - Improving polarity identification in sentiment analysis using sarcasm detection and machine learning algorithms in Persian tweets
        Shaghayegh hajiabdollah Mitra Mirzarezaee Mir Mohsen Pedram
        Sentiment analysis is a branch of computer science and natural language processing that seeks to familiarize machines with human emotions and make them recognizable. Both sentiment analysis and sarcasm which is a sub-field of the former, seek to correctly identify the h More
        Sentiment analysis is a branch of computer science and natural language processing that seeks to familiarize machines with human emotions and make them recognizable. Both sentiment analysis and sarcasm which is a sub-field of the former, seek to correctly identify the hidden positive and negative emotions of the text. The use of sarcasm on social media, where criticism can be exercised within the context of humor, is quite common. Detection of sarcasm has a special effect on correctly recognizing the polarization of an opinion, and thus not only it can help the machine to understand the text better, but also makes it possible for the respective author to get his message across more clearly. For this purpose, 8000 Persian tweets that have emotional labels and examined for the presence or absence of sarcasm have been used. The innovation of this research is in extracting keywords from sarcastic sentences. In this research, a separate classifier has been trained to identify irony of the text. The output of this classifier is provided as an added feature to the text recognition classifier. In addition to other keywords extracted from the text, emoticons and hashtags have also been used as features. Naive Bayes, support vector machines, and neural networks were used as baseline classifiers, and finally the combination of classifiers was used to identify the feeling of the text. The results of this study show that identifying the irony in the text and using it to identify emotions increases the accuracy of the results. Manuscript profile
      • Open Access Article

        5 - Liquidity Risk Prediction Using News Sentiment Analysis
        hamed mirashk albadvi albadvi mehrdad kargari Mohammad Ali Rastegar Mohammad Talebi
        One of the main problems of Iranian banks is the lack of risk management process with a forward-looking approach, and one of the most important risks in banks is liquidity risk. Therefore, predicting liquidity risk has become an important issue for banks. Conventional m More
        One of the main problems of Iranian banks is the lack of risk management process with a forward-looking approach, and one of the most important risks in banks is liquidity risk. Therefore, predicting liquidity risk has become an important issue for banks. Conventional methods of measuring liquidity risk are complex, time-consuming and expensive, which makes its prediction far from possible. Predicting liquidity risk at the right time can prevent serious problems or crises in the bank. In this study, it has been tried to provide an innovative solution for predicting bank liquidity risk and leading scenarios by using the approach of news sentiment analysis. The news sentiment analysis approach about one of the Iranian banks has been used in order to identify dynamic and effective qualitative factors in liquidity risk to provide a simpler and more efficient method for predicting the liquidity risk trend. The proposed method provides practical scenarios for real-world banking risk decision makers. The obtained liquidity risk scenarios are evaluated in comparison with the scenarios occurring in the bank according to the guidelines of the Basel Committee and the opinion of banking experts to ensure the correctness of the predictions and its alignment. The result of periodically evaluating the studied scenarios indicates a relatively high accuracy. The accuracy of prediction in possible scenarios derived from the Basel Committee is 95.5% and in scenarios derived from experts' opinions, 75%. Manuscript profile
      • Open Access Article

        6 - Applying deep learning for improving the results of sentiment analysis of Persian comments of Online retail stores
        faezeh forootan Mohammad Rabiei
        چكيده انگليسيThe retail market industry is one of the industries that affects the economies of countries, the life of which depends on the level of satisfaction and trust of customers to buy from these markets. In such a situation, the retail market industry is trying t More
        چكيده انگليسيThe retail market industry is one of the industries that affects the economies of countries, the life of which depends on the level of satisfaction and trust of customers to buy from these markets. In such a situation, the retail market industry is trying to provide conditions for customer feedback and interaction with retailers based on web pages and online platforms. Because the analysis of published opinions play a role not only in determining customer satisfaction but also in improving products. Therefore, in recent years, sentiment analysis techniques in order to analyze and summarize opinions, has been considered by researchers in various fields, especially the retail market industry. Manuscript profile
      • Open Access Article

        7 - A Framework for Sentiment Analysis in Social Networks based on Interpreting Contents
        Maryam Tayfeh-Mahmoudi َAmirmansour  Yadegari Parvin Ahmadi kambiz badie
        Interpreting contents with the aim of analyzing the sentiment of their narrators in social networks, holds a high significance due to the role of a content in disseminating information to the corresponding human groups. In this paper, we propose a framework for analyzin More
        Interpreting contents with the aim of analyzing the sentiment of their narrators in social networks, holds a high significance due to the role of a content in disseminating information to the corresponding human groups. In this paper, we propose a framework for analyzing sentiment on complex contents in a social network according to which a set of if-then type rules defined at high abstraction level, would be able to classify the messages behind these contents. According to this framework, items such as prosodic, context and key propositions are considered in the condition part of a rule and possible classes of message are taken into account in a rule’s action part. It is to be noted that the rules proposed for interpreting a content do not depend on the considered language due to the very inherent property of the items which are considered in interpretation. Results of experiments on a wide range of different contents in a social network support the fact that the proposed framework is sufficiently capable of analyzing the sentiments of contents’ narrators. Manuscript profile